The unified E-Densaulyq ecosystem is set to integrate over 20
government healthcare information systems. According to the Kazakh Ministry of
Healthcare, the digital medical data repository has been operating in pilot
mode since April. Patients will no longer have to provide the same information
every time, as it will be recorded once and retained permanently. Meanwhile,
approaches to the operation of outpatient clinics are changing. The share of
self-booked appointments with physicians and pediatricians has more than tripled
to 73%, while the figure for specialist doctors has reached 66%. Appointments
can be booked up to 60 days in advance. Also, 13 types of medical certificates
have been digitized. Over the past two years, 680 emergency rooms have been
opened, while around 1,000 mobile teams have been formed to provide urgent
medical care. These measures enable outpatient clinics to handle some patient
requests, thereby reducing the workload on ambulance services.
«To further reduce the workload on
doctors, nurse-led appointments have been introduced. Advanced practice nurses
now conduct appointments for the population assigned to their districts. They
know which categories of patients need regular follow-up and which need to
repeat medical tests. Accordingly, they organize and schedule these
appointments, contact patients, invite them to the clinic, and issue the necessary
referrals,» said Gulnara Sarsenbayeva, Director of the Department
of Medical Care Organization, Kazakh Ministry of Healthcare.
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