Kazakhstan continues to build a digital state. All
government information systems in the country are being transferred to the
unified QazTech platform. It was launched on April 1. According to the Ministry
of Artificial Intelligence and Digital Development, all government agencies are
now working on the platform. Of these, 10 systems have already been fully migrated,
36 are in the final stages of data transfer, and 25 are currently being migrated.
Meanwhile, after services were transferred to QazTech, the number of system failures
dropped to zero. This made it possible to process more than 365,000
applications for children enrolling in first grade this year. In addition, the
capacity of the e-government gateway was increased 2.5-fold. Technological
modernization is opening up new opportunities. The latest version of eGov 3.0
is already operating in the country, while the digital assistant eGov GPT has
also started serving Kazakh citizens.
«This is another easy way to order a service.
Previously, citizens had to figure out which agency to contact, which form to
fill out, and which documents to provide. Today, they only need to briefly
describe their situation, for example, that they need to register their place
of residence or that their child is starting school this year. eGov GPT will
determine which service is needed, prepare the application, and guide the
process through to completion,» noted Zhaslan
Madiyev, Kazakh Deputy Prime Minister, Minister of Artificial Intelligence and
Digital Development.
Kazakh citizens have already used eGov GPT more than 150,000 times. The digital assistant
will soon also be available on the Aitu national messenger. Since June, users
have been able to access eGov and Aitu services even with a zero balance on their mobile accounts. Digital solutions for
businesses are also expanding. The updated eGov Business platform supports
entrepreneurs at every stage – from company registration and opening an account
to obtaining licenses and making changes to documents. In September, the
platform is set to launch Smart Contract, a service that will allow users to
conclude agreements entirely online using a digital signature.
«The Ministry of National Economy, together with the
Atameken National Chamber of Entrepreneurs, is tasked with re-engineering and carrying
out accelerated digitalization of services by the end of the year and bringing
them onto eGov Business. There are also issues regarding the operation of the
Electronic Licensing portal. The licensing and permitting system needs to be
fully modernized. The Ministry of Artificial Intelligence, together with
government agencies, is tasked with completing this work within six months,» Kazakh Prime Minister Olzhas Bektenov said.
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